1). Educate Workmen, Babysitters, Housekeepers, Cleaning People, etc.
Solution: Program a temporary disarm code for these people and show them how to operate your alarm. Also, give them a temporary codeword, just in case they accidentally set-off the alarm. Please feel free to contact us to help you add extra codes for other users.
2). False alarms from unlocked windows and doors.
Solution: Be sure to latch all windows and doors when you are ready to arm your alarm, particularly on windy days!
3). Fire Alarm Activation from workers in the house.
Solution: BEFORE you paint, sand, or do any construction work in your house, SMOKE DETECTORS must be covered. You can do this with a plastic baggie and a rubberband or with the covers we provided at the time of installation-AND DON'T FORGET TO CALL US TO PUT ALARM ON TEST!
4). Fire Alarm Activation from steam.
Solution: If you have a smoke detector outside of a bathroom, be sure to keep the door closed while showering to prevent steam from activating the alarm. TO DISARM FIRE ALARM: Enter your code and wait for Central Station to call. Check which device has a solid red light so we will know which detector to replace.
5). Motion Detector Activation.
Solution: Be sure to secure moving items. Drafts from heaters & air conditioning systems move plants, curtains, balloons, etc. Also, if you have pets, please secure them & feel free to inquire about our pet avoidance type motion sensors!
Test your system once a month to ensure that we are receiving transmissions. This is particularly important after lightening/thunderstorms and after you have had work on your phone lines.
When we placed you on-line for the first time, we asked you for a list of names and numbers to call in case the alarm was activated. It is extremely important to keep this list up to date.
Lock all windows and doors
Set timers on interior lights in various parts of the house
Set timers on exterior lights
Contact post office to have mail held
Contact newspaper delivery service to hold papers
Ask a neighbor to keep an eye on the house
Call New Canaan Alarm Company with vacation dates and forwarding number
Leave a key with New Canaan Alarm Company (free keyholder service)
Be sure you have a visible "DUDLEY" sign at the foot of your driveway. (This is also for local authorities, i.e. Police/Fire Depts. to notify New Canaan Alarm in case of emergency).
Turn alarm on!